Frequently Asked Questions About Johnston Street Coin Laundry
Laundromat:
What are your hours?
5:30 a.m. - 9:00 p.m. (365 days a year)
Do you have parking close by?
Yes, we are located in a shopping center with plenty of parking.
Can I pay by credit card?
Yes, we have washers that except credit cards.
Do washers and dryer accept coins?
Yes
Where can I get my comforter washed?
We have machines that are large enough to wash king-size comforters.
Do you have a change machine?
Yes
Wash & Fold:
Will you hang up my pants and dress shirts?
Yes, we hang up dress pants, dresses, and collared shirts.
What are your wash & fold hours?
Monday - Friday 7am - 2pm
What is the turnaround time?
24 hours
Is there a minimum order?
$10 minimum
Do you use a good detergent?
We use Tide, Gain, Free & Clear, OxiClean, and dryer sheets.
Pickup & Delivery:
What is the turnaround time?
We pick up on Mondays and Wednesday, 9am - 12pm. We deliver on Tuesdays, Thursdays and Fridays, 12pm - 3pm. We have a 24 hour turnaround time.
What if I can't be home when you pickup?
Tell us in the software where you will leave your clothes. It might be on the front porch, on the back porch, behind the fence, by the apartment door, in the lobby, with the apartment manager, or in an unlocked garage.
Is there a minimum order?
25 lbs. minimum
If I sign up to be a recurring customer, what happens when I go on vacation?
Just put a hold on your account in the software. We'll be back on the date you tell us.
Do I have to sign a contract?
No, there are no contracts. We know you will stay with us as long as we do a good job.